Monthly Virtual Training Series
Small Biz Digital Transformation Series
Leverage technology to streamline your operations, enhance your customer experience, and drive business growth.
About This Series
The Small Biz Digital Transformation Series is a 12-month virtual training program designed to help small business owners, entrepreneurs, and founders embrace the power of digital transformation. Through a series of interactive webinars, workshops, and resources, participants will learn how to leverage technology to streamline their operations, enhance their customer experience, and drive business growth.
You will learn the following:
- How to lay a solid foundation and develop the right mindset for a successful digital transformation
- Strategies for automating your back-office processes and optimizing efficiency
- Best practices for implementing a Customer Relationship Management (CRM) system to enhance customer engagement and retention
Jimmy Newson
Presenter
New Sessions Monthly
This program starts on August 31, 2023. Registration opens in August. Please join the mailing list to be notified when registration opens.
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Upcoming Sessions in this Series
Scroll down to the bottom. Click on the event to learn more and register.
Session 01 – August 31, 2023: Your Foundation and Mindset for a Digital Transformation
- Lay the groundwork for your digital transformation journey by understanding the key principles and mindset required for success.
- Explore how digital transformation can empower your business and position you for long-term growth.
Session 02 – September 21, 2023: Automating Your Back Office
- Discover the benefits of automating your back office processes, including accounting, payroll, and inventory management.
- Learn how to identify areas for automation and leverage tools and technologies to streamline your operations.
Session 03 – October 12, 2023: Properly Setting Up Your CRM
- Understand the importance of a Customer Relationship Management (CRM) system in building and nurturing customer relationships.
- Gain practical insights on selecting, implementing, and maximizing the potential of a CRM platform tailored to your business needs.
Session 04 – November 16, 2023: Building a Digital Marketing Strategy
- Learn the fundamentals of digital marketing and how to develop a strategy that aligns with your business goals.
- Explore different digital marketing channels, such as social media, email marketing, and search engine optimization, and discover how to reach and engage your target audience effectively.
Session 05 – December 21, 2023: E-commerce, Online Sales, and Lead Generation
- Discover the opportunities and challenges of selling products or services online.
- Learn how to set up an e-commerce platform, optimize your online sales funnel, and create a seamless customer experience.
- Learn lead-generation strategies and tactics to keep your pipeline full
Session 06 – January 18, 2024: Data Analytics and Insights
- Understand the importance of data in driving informed business decisions.
- Learn how to collect, analyze, and interpret data to gain valuable insights that can guide your digital transformation efforts.
Session 07 – February 15, 2024: Cybersecurity and Data Privacy (special guest – Brad Garsten – Privacycare.io)
- Learn about the threats and risks associated with conducting business in a digital environment.
- Discover best practices for safeguarding your business and customer data, and understand compliance requirements related to data privacy.
Session 08 – March 21, 2024: Online Community Building and Management Strategy
- The power of building an online community to build a deep connection with your target audience
- The 6 types of communities you have to choose from
- A step-by-step process to get started building your community today
Session 09 – April 18, 2024: Digital Tools for Collaboration and Productivity
- Learn about digital collaboration tools and how they can enhance team communication and productivity.
- Discover ways to optimize remote work and build a strong team culture in a virtual environment.
Session 10 – May 16, 2024: Website Optimization and User Experience
- Understand the importance of a well-designed and user-friendly website.
- Learn how to optimize your website for search engines, improve navigation and load times, and create an exceptional user experience.
Session 11 – June 13, 2024: Artificial Intelligence and Automation
- Explore your business’s potential applications of artificial intelligence (AI) and automation.
- Learn about AI-powered chatbots, automated customer support, and predictive analytics, and discover how these technologies can enhance efficiency and productivity.
Session 12 – July 18, 2024: Digital Leadership and Change Management
- Develop the leadership skills necessary to lead a successful digital transformation within your organization.
- Learn strategies for managing change, overcoming resistance, and fostering a culture of innovation and digital adoption.
Session 13 – August 15, 2024: Series Recap and Celebration
- Reflect on your digital transformation journey and celebrate your achievements.
- Engage in a final Q&A session and connect with fellow participants to share experiences and lessons learned.
By the end of the 12-month Small Biz Digital Transformation Series, participants will have gained a comprehensive understanding of digital transformation and acquired the necessary knowledge and skills to successfully implement a digital strategy within their businesses.
Click on the Events Below to Learn More and Register
You will have to register for each session in the series.
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